Bessire IT — Charlotte’s Trusted IT Partner

Meet Preston

Built on Helping People, Not Selling People

I started Bessire IT when I was 15 years old in South Charlotte. What began as a simple way to help neighbors has grown into a local IT business trusted by more than 1,200 Charlotte-area clients.

The foundation has always been the same: show up, listen, solve the problem, and make technology feel less stressful for the people who depend on it every day.

1,200+ Charlotte clients helped

Since 2013 Local hands-on support

On-site Help Homes and small businesses

Get Help Today View Services

Watch the quick intro A short message about why Bessire IT exists and how I approach helping people.

Services

Everyday Tech Problems

Simple, local IT help for the problems that interrupt your day at home or at work.

Slow Computers, Pop-Ups & Tune-Ups

I clean up slow computers, remove suspicious pop-ups, fix browser issues, and get your device running normally again.

Printers & Scanners

Setup, reconnecting, driver issues, scanning problems, and shared printer help.

Wi-Fi & Router Problems

Weak signal, dead zones, buffering, dropped connections, and mesh Wi-Fi setup.

Virus & Scam Cleanup

Malware removal, fake alerts, suspicious programs, browser junk, and safer settings.

New Computer Setup

File transfers, email setup, apps, updates, printers, backups, and familiar settings.

Email & Microsoft 365

Outlook, OneDrive, Teams, passwords, account organization, and security settings.

Backups & Recovery

Protect photos, documents, and business files with local and cloud backup options.

Small Business IT

Networks, cabling, access points, cleanups, office setups, and practical support.

How It Started

From Childhood Passion to 1,200+ Clients

A simple timeline of how helping neighbors turned into a trusted local IT business.

2006

The spark

Grandpa’s Laptop at the Table

I got a used laptop from my grandpa and learned by taking it apart, rebuilding it, and making it run better.

2009

Helping seniors with laptops and iPhones

First customers

First “Computer Solutions” Flyers

I printed flyers for neighbors and started helping with everyday computer and printer problems.

2012

Real experience

Saturdays Full of Tune-Ups

By high school, weekends were filled with tune-ups, virus cleanup, and recovering important files.

2013

Momentum

First Regular Clients and Referrals

Repeat clients and referrals turned the work into something bigger than a side project.

2015

Charlotte Weekly article featuring Preston

Local recognition

Story Shared in The Charlotte Weekly

The Charlotte Weekly shared my story and reinforced how much patient, local tech help matters.

2016–2021

Growing the mission

From Homes to Small Businesses

I expanded from home support into small business IT across Charlotte.

2022–2024

Preston teaching computer and security basics to the community

Community education

Community Talks on Computer Safety

I began teaching local groups about scams, online safety, and practical computer protection.

Today

Still local

Still Helping Charlotte

Today I help Charlotte families and small businesses keep their technology working and secure.

Pricing

Choose Your Support

Hourly Support

Best for quick fixes, troubleshooting, tune-ups, printers, Wi-Fi, and general computer help.

Project Work

Best for larger setups, new computers, migrations, Microsoft 365, backups, and security improvements.

Client Reviews

Trusted by Families & Businesses Across Charlotte

Most of my work comes from repeat clients and referrals. People call me when something isn’t working, and they keep calling because they know it’ll get handled the right way.

Joy Stauffer South Charlotte

"We’re not tech people, and Preston makes everything feel manageable. He takes his time, explains the ‘why,’ and fixes things without making it overwhelming."

Richard Green Matthews

"We’ve called Preston for years. He fixes the issue and explains what happened in simple terms. Our computers always feel better after he leaves."

Austin Carrell Steele Creek

"When our Wi-Fi kept dropping with a newborn at home, Preston got everything stable again and even checked in after. It felt like a friend helping, not just a technician."

Susan Kowadlo Piper Glen

"Preston has helped us for over 10 years now with laptops, Wi-Fi, and backups. He’s patient, kind, and never makes us feel rushed."

Daniel Apicella Multiple Businesses

"Preston keeps our business systems organized and secure. He gives honest advice and practical solutions—not sales talk."

Robert Charlotte

"He’s helped me transition between computers over the years without losing anything important or feeling overwhelmed. I trust his judgment completely."

Your Computer Problems, Solved!