Charlotte’s Trusted IT Partner

Your Computer Problems, Solved!

Hi, I’m Preston, born and raised in Charlotte. I work hands-on with computers every single day, and I treat every job like I’m helping a neighbor. Whether your PC is running slow, your Wi‑Fi keeps dropping, or your business computers need a dependable setup, I’m here to make it all work the way it should.

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Preston Bessire — onsite IT support in Charlotte

What I Do

Most days you’ll find me at a kitchen table, office desk, or dining room, talking with people about what’s not working on their computers. I listen first, ask a few questions, and then quietly get things back in order so everyday tasks feel easy again. Whether I’m helping a family with a slow laptop or a small business with a sign in or network issue, my goal is simple: leave you feeling heard, looked after, and more confident using your tech.

  • Making Technology Feel Easy
  • Solving Everyday Problems
  • Help When You Need It
Helping Charlotte families and small businesses with IT that just works

How It Started

From a 15-year-old’s side hustle to a trusted IT partner.

Grandpa’s laptop at the table

My grandpa surprised me with a used laptop, and I spent weekends at the kitchen table taking it apart, learning each part, and somehow getting it to run faster. That was the first time I realized I loved figuring computers out, not just using them.

First laptop from Grandpa

First "Computer Solutions" flyers

In middle school I printed simple Computer Solutions flyers and slipped them into neighbors’ mailboxes. Most calls came from seniors who just wanted their email, photos, and printer to work without feeling rushed.

Helping seniors with laptops and iPhones

Saturdays full of tune-ups

By high school, my Saturdays were packed with virus cleanups, speed‑ups, and digging out “lost” family photos. I got in the habit of backing everything up first and fixing the real issue instead of just clicking scan and hoping.

Early PC tune-ups

First regular clients and referrals

A few families started calling me back every time something went wrong with their computers, and they told their friends. That’s when it stopped feeling like a hobby and started feeling like real work I could build a future on.

Early house-call support

Story shared in The Charlotte Weekly

The Charlotte Weekly shared my story, from that first laptop at my grandparents table to teaching seniors how to use email, photos, and iPhones while I was still dual enrolled at CPCC. It helped me see that patient computer help really matters to people.

Charlotte Weekly article featuring Preston

From homes to small businesses

During these years I moved from only home visits to also helping small offices around Charlotte. I cleaned up slow computers, organized shared files, improved WiFi, and set up simple backups so workdays felt calmer and more predictable.

Supporting homes and small businesses

Community talks on computer safety

I began speaking at churches, small groups, and local businesses about passwords, scams, backups, and safer everyday computer habits. The goal was simple, help people feel confident using their computers instead of anxious about security.

Preston teaching computer and security basics to the community

Still helping Charlotte

Today I help Charlotte families and small businesses with everyday computer needs, from WiFi and laptops to Microsoft 365 and cameras. The focus is always the same, friendly support, clear explanations, and computers that simply work.

Serving Charlotte today

Services Made for You

Everything your home or business needs to stay fast, secure, and connected.

Setup icon

New Computer Setup and Transfers

Set up your new PC or Mac and move files, email, and settings so it feels ready on day one.

Troubleshoot icon

Computer Troubleshooting and Tune Ups

Fix slow computers, freezing, strange errors, and other issues that get in the way.

Security icon

Virus & Malware Removal

Remove viruses and pop ups and add protection so your computer stays clean.

Printer icon

Printers & Peripherals

Connect and configure printers, scanners, and other devices on your network.

Wi‑Fi icon

Home WiFi and Router Fixes

Improve coverage, fix dropouts, and place equipment so every room gets a strong signal.

Microsoft 365 icon

Microsoft 365 Setup & Security

Set up Microsoft 365, accounts, and security so your team can sign in and work safely.

Networking icon

Business Network and Cabling

Design and clean up switches, access points, and cabling so the network is easy to support.

Backup icon

Backups and Recovery

Set up local and cloud backups and test restores so you know your data can be recovered.

Camera icon

Cameras and Site Security

Install and organize cameras and recorders so you can quickly review and share footage.

Recent Work Around Charlotte

Real examples families and small businesses can relate to.

Eero mesh home Wi‑Fi in Highgate

Whole Home Wi Fi Rebuild for a Family in Highgate

October 2025 A family in Highgate was fighting weak signal and constant buffering. I redesigned their home network with a true mesh layout, tuned placement room by room, and cleaned up old equipment. Now streaming, work calls, and school devices run smoothly in every corner of the house.

Cellular farm camera deployment in Monroe

Camera and Security Upgrade at Griffin Farm and Landfill

August 2025 Griffin Farm and Landfill needed better visibility across a large property. I installed and labeled more than a dozen cellular cameras, organized the views in one simple layout, and set alerts for data use. The owners can now check activity from anywhere and respond faster when something happens.

Warehouse Wi‑Fi redesign

Warehouse Wi Fi and Network Refresh

June 2025 A local warehouse struggled with dropped calls and handheld scanners that would not stay online. I redesigned access point placement, cleaned up the channel plan, and added simple VLANs for staff and guests. The result was steady Wi Fi, happier staff, and fewer delays on the floor.

Microsoft 365 clean‑up and hardening

Microsoft 365 Clean Up for a Growing Team

April 2025 A Charlotte business had accounts all over the place and files stored in random locations. I tightened sign ins with multi factor authentication, set clear team folders in SharePoint, and added a simple backup plan. Staff now know where to save work and the owner knows the data is protected.

Home backup that actually restores

Backup and Recovery Plan for a South Charlotte Family

February 2025 A family almost lost years of photos and tax documents when a drive started to fail. I set up local and cloud backups, tested restores, and documented how everything worked. When the drive finally went out, we restored their files in hours instead of days.

Clean rack and labeled cabling

Network Rack Clean Up for a Small Office

January 2025 A small office had a tangled rack with aging equipment and unlabeled cables that made every change risky. I rebuilt the rack with modern gear, labeled every connection, and added battery backup. Now internet, phones, and printers are more stable and future changes are much easier.

How Much Does It Cost?

Two simple ways to work with me. No contracts. No surprises.

Hourly Most Popular

Pay as you go for quick fixes.

Best for everyday computer issues. You get an estimate first, I fix the problem, and you only pay for the time used. Perfect for slow PCs, printer issues, email problems, new computer setups, malware cleanups, and WiFi trouble in a few rooms.

Project Rate

Flat price for a defined outcome.

Ideal for larger upgrades where you want one clear price upfront. I define the scope, deliver the full setup, and walk you through the results. Great for whole home WiFi installs, business network rebuilds, Microsoft 365 rollouts, and multi camera systems.

What Clients Say

Real notes from Charlotte families and business owners.

Joy Stauffer
Joy StaufferSouth Charlotte

"Preston makes computers feel manageable. He listens, takes his time, and leaves us feeling calmer and more in control."

Richard Green
Richard GreenMatthews

"We have called Preston for years. He fixes whatever we bring to him and explains what happened in simple terms. Our computers always feel better after he leaves."

Austin Carrell
Austin CarrellSteele Creek

"When our WiFi kept dropping with a newborn at home, Preston got everything stable again and checked in on how we were doing. It felt like a friend helping, not just a technician."

Susan Kowadlo
Susan KowadloPiper Glen

"Preston has helped us for years with laptops, WiFi, and backups. He is patient, kind, and never makes us feel rushed."

Daniel Apicella
Daniel ApicellaMultiple Businesses

"Preston keeps our business computers and network organized and secure. He is easy to reach, easy to talk to, and I recommend him to my family and friends."

Robert
RobertCharlotte

"Preston has supported my Macs for more than ten years. Upgrades and transitions have been smooth, and I trust his judgment completely."

Joy Stauffer
Joy StaufferSouth Charlotte

“We’re not tech people. Preston slows down, explains the ‘why,’ and fixes things fast. Calm and dependable.”

See more verified Google Reviews

Ready When You Are

Tell me the issue and I’ll follow up today with the easiest way to get it fixed.